A 30% deposit is required for all appointments. This is due at the time of booking. Appointments that have an up to date deposit can be rescheduled anytime before 24 hours of the appointment time and the deposit will be moved over with it. Rescheduling or cancelling an appointment within 24 hours will result in the loss of the deposit, and the 30% will be kept as a cancellation fee.
It is always preferred that we reschedule appointments rather than canceling, but understand that things happen. If you need to cancel altogether we require at least 24 hour notice, however more than 48 hours is preferred. Appointments with a deposit down will receive a refund of the 30% assuming we are notified in the proper amount of time.
You can always change and or reschedule appointments and keep any deposit already received attached. Any rescheduling done within 24 hours of your appointment time will result in a loss of the deposit.
Change of services
If you have booked multiple services, and would like to remove any, or if you would like to change the service booked altogether we require advance notice so that we have the correct amount of time alotted. At least 24 hours is preferred. Services being dropped or changed at the time of your appointment are subject to the cancellation fee of 30%.
Please arrive 5-10 minutes before your appointment when possible. If you are going to be running late give us a call as soon as possible. There is no set cutoff time for late arrival because it depends on multiple factors including services booked and speed of the esthetician you are seeing. If you have multiple services booked and show up late we may not be able to provide all of your services. Depending on how late you are your services may need to be rescheduled. If we do not have enough time to provide your service due to late arrival the appointment is considered a now show and the deposit is forfeited.
Below you will find a list of contraindications; If any of them apply to you and you still decide to get waxed - irritation, including redness, bumps, lifting of skin, or burns are highly possible and not our responsibility. If you have no contraindications and have severe irritation, please contact us so that we can trouble shoot and get to the root of the problem. In general redness and bumps can be normal but should go away within 12-24 hours of waxing.
After waxing we recommend avoiding the following for 24 hours
Exercise or excessive sweating and friction, direct sunlight or tanning beds, application of makeup or deodorant, taking a hot bath, swimming in a pool or hot tub, exfoliating or using any abrasive products.
The following is a list of some of the medications that are known to cause an adverse reaction in combination with waxing or sugaring treatments. Consult a dermatologist before seeking treatment if you are currently, or have recently used, any medications or topical creams listed:
· Accutane (Acne medication)
· Adapalene (Acne medication)
· Alustra (Retin A)
· Avage (See Tazorac - Acne medication)
· Avita (See Retin A)
· Differin (Acne medication)
· Isotretinoin (See Accutane)
· Renova (See Retin A)
· Retin A (Acne and Anti-aging medication)
· Tazarac (Acne medication)
· Tazarotene (See Tazorac)
· Tretinoin (See Retin A)
· Bleaching agents for hair (used mostly for upper lip)
· Bleaching agents for pigmentation of skin (Hydroquinone, Trilumena)
· Previous chemical depilatories such as Nair
· Benzoyl Peroxide (ProActive)
· Alpha Hydroxy Acids (Glycolic, Lactic)
· Oral Antibiotics
· Topical Antibiotics
· Salicylic Acid
· Other exfoliants
Please be aware that many medications and skin care products (even over the counter) cannot be used with waxing. This list is constantly growing and may not always be completely up-to-date. If you are using anything you are unsure of please list it on your new client waiver so that we can make sure we are treating your skin with the care it deserves.
Sunburned, irritated skin or areas with open skin cannot be waxed.
Moles cannot be waxed.
You must wait a minimum of seven (7) days before waxing after a light chemical peel or Microdermabrasion.
Waxing cannot be performed if you have been in a tanning booth the same day.
Waxing cannot be performed if you have had laser skin resurfacing within the past year.
Waxing cannot be performed if you have had a physician administered peel within the past two (2) years.
If irritation should occur, it is recommended you use an antibiotic ointment such as Neosporin to keep the area continually moist to avoid infection and scabbing.
No sun/tanning booths for two days following a waxing treatment.
No hot baths for 24 hours following a body waxing treatment.
No abrasives for 24 hours following a waxing treatment.
No deodorants for 24 hours following an underarm waxing treatment.
Women may experience extra sensitivity to waxing up to a week before the beginning of their menses.